Enquiry to CRM automation, India

Still copying enquiries into Excel? Send every lead to your CRM automatically.

Stop typing leads into Excel: website, IndiaMART, Facebook and Instagram leads go into one CRM, are assigned and get an instant reply. From ₹39,999 excl. GST.

Start with your customers

What do people need to know before they choose you?

Your customers need clear answers and an easy next step. We review the information they see, fix the gaps, and check what changes.

From a question to an enquiry

  • 01Website forms
  • 02IndiaMART leads
  • 03Facebook and Instagram lead ads
  • 04One CRM or sheet
  • 05Automatic assignment
01

The problem: leads arrive in five places and get typed up once a day.

A website form sends an email, IndiaMART has its own inbox, Facebook lead ads sit in Meta's dashboard and Instagram enquiries are in DMs. Someone copies them into Excel when they find time, duplicates creep in, and nobody knows who was meant to call back. By the time a lead is called, it has already spoken to a competitor.

02

What it costs in India: from ₹39,999 setup.

There are two fixed setup scopes, both excluding GST. Starter (₹39,999) connects up to three lead sources to one CRM or Google Sheet with an instant reply. Complete (₹53,999), which most teams choose, covers up to four sources and adds automatic assignment, follow-up reminders and a weekly summary. Optional monitoring and changes cost ₹4,999 a month. CRM subscriptions and WhatsApp message charges are paid directly to those providers.

  • Starter: ₹39,999 one-time: up to three lead sources, one CRM or sheet, duplicate matching and an instant reply
  • Complete: ₹53,999 one-time: up to four sources plus assignment, follow-up reminders and a weekly summary
  • Optional monthly support: ₹4,999, excluding GST
  • Paid directly by you: CRM subscription (if any) and WhatsApp Business Platform charges
  • Typical go-live: one to two weeks
03

What is included.

Everything below is in the Complete setup; Starter includes capture (up to three sources), one record per lead and the instant reply. Each lead source is connected, tested with sample leads and documented.

  • Capture: website forms, IndiaMART leads, Facebook and Instagram lead ads, and email enquiries (up to four sources)
  • One record per lead: duplicates are matched on phone number or email instead of creating a second row
  • Assignment: leads are assigned to a salesperson by round robin, product or location, with a notification
  • Instant reply: an acknowledgement on WhatsApp or email, using text you approve
  • Follow-up reminder: the assigned person is reminded if a lead has not been contacted within the time you set
  • Weekly summary: new leads by source, contacted, pending and closed
04

Which tools it connects.

The setup works with what you already use. If you do not have a CRM, a Google Sheet or a simple CRM such as Zoho CRM, HubSpot or Twenty is set up as part of the project. The workflow runs on n8n, so each step is logged and can be extended later, for example with WhatsApp follow-up sequences.

05

What it does not do.

It does not buy leads or run ads, and it does not decide which leads are good for you. It makes sure every enquiry is recorded once, reaches a named person and gets a reply, so you can see which sources and follow-ups actually turn into customers.

Clear from
the first conversation.

We agree the work, the cost, and how we’ll check progress together.

A little more clarity

Good questions.
Straight answers.

Talk to our team
How much does it cost to automate lead entry into a CRM in India?

Setup starts at ₹39,999 for up to three lead sources into one CRM or sheet with an instant reply, or ₹53,999 for up to four sources with assignment, reminders and a weekly summary. Optional support is ₹4,999 a month. All prices exclude GST.

Can IndiaMART leads go straight into our CRM or Google Sheet?

Yes. IndiaMART leads are pulled automatically, matched against existing leads and added to your CRM or sheet with the product and contact details.

Do we need to buy a CRM?

No. A Google Sheet works for many small teams. If you want a CRM, a free or low-cost plan of Zoho CRM, HubSpot or Twenty is usually enough to start.

How do you stop duplicate leads?

Each new lead is matched on phone number and email before it is added, so a repeat enquiry updates the existing record instead of creating a new row.

Can new leads get an instant WhatsApp reply?

Yes, through the WhatsApp Business Platform with an approved message template. For a full follow-up sequence, see the WhatsApp lead follow-up sprint.

A practical next step

Tell us what
you want to improve.

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You don’t need a technical plan to start a conversation.